COURSES

Successful Business Communication

Course Code

SP/BUSCOMM

Review
Rated 5 out of 5

Have you ever wondered why it seems so difficult to talk with some people and so easy to talk with others? Can you recall an occasion where you met someone for the first time and immediately liked that person? Something about the individual made you feel comfortable.

This skills programme aims to help participants understand the impact that their communication skills have on other people. They will also explore how improving these skills can make it easier for them to get along in the workplace, and in life.

What you will learn in this course!

Upon successful completion of this skills programme you will be able to:

  • Use a variety of strategies to maintain communication.
  • Adapt language to accommodate socio-cultural sensitivities without losing own meaning.
  • Use knowledge of language structures and conventions to shape or decode meaning of unfamiliar vocabulary or constructions.
  • Organise and present information in a focused and coherent manner.
  • Identify and explain how speakers/signers influence audiences

Who this course is for?

If you want to master the way you communicate with others, then this is the skills programme for you!

  • Creating Positive Relationships
  • Growing Self-Awareness
  • Communication Basics
  • Verbal Communication – Voice, Speech and Language
  • Communication Barriers
  • Non-verbal Communication
  • Asking Questions
  • Active Listening Skills
  • Body Language
  • Communication Styles
  • Creating a Positive Self-Image
  • Frame of Reference
  • Techniques for the Workplace
  • Assertiveness

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