Generic Management & Operations
The Further Education and Training Certificate: Generic Management, NQF Level 4
lays the foundation for the development of management qualifications across various sectors and industries and introduces key terms, rules, concepts, principles and practices of management that will enable learners to be informed managers in any occupation.
It aims to expose junior to middle managers to the world of management in terms of the key principles of operations in PLANNING, ORGANISING, LEADING, CONTROLLING and ETHICS.
It is aimed at supervisors moving up the ranks into management positions or for middle managers wanting to improve their managerial skills.
What you will learn in this course!
Upon completing this full qualification, you will be able to:
- Develop plans to achieve defined objectives
- Gather and analyse information
- Analyse events that impact on a business and its competitive environment
- Comply with organisational standards
- Organising resources in accordance with a developed plan
- Lead a team to work co-operatively to achieve objectives
- Motivate an individual or team
- Negotiate in a work situation
- Understand the role of business strategy as it applies to junior management
- Manage the budget within a specific area of responsibility
- Apply management principles and practices within a specific area of responsibility
- Monitor performance to ensure compliance to a plan
- Manage work unit performance to achieve goals
- Make decisions based on a code of ethics
- Behave ethically and promoting ethical behaviour in a work situation
- Demonstrate an understanding of the consequences in a work unit of HIV/AIDS or other pandemics
Who this course is for?
If you are seeking a qualification that provides you with functional and operational managerial skills then this is the qualification for you!
You will complete 6 courses or skills programmes in this qualification, namely:
| 1: Business Communication for Success | This is an interactive skills programme where you will apply skills to compile business texts and communicate effectively with others verbally and in writing. |
| 2: Numeracy Skills | This skills programme aims to cover basic numeracy skills as part of your fundamental learning and where you will gather a functional understanding of numeracy skills in everyday and business life. |
| 3: The Management Environment | This skills programme will give you a greater understanding of being a team leader, setting and monitoring team objectives and being able to solve problems along the way. |
| 4: Fundamentals of Management | This is an interactive skills programme where you will be able to apply leadership skills to motivate and build a team while upholding and implementing a code of ethics and professional conduct. |
| 5: Supervisory Skills | This is an interactive skills programme where you will master the art of time management and running effective meetings. You will also be able to apply skills to manage expenditure against a budget and monitor service levels to deliver great customer experience. |
| 6: Managing Teams & Performance | This skills programme will cover key principles of business organsiations and the role of teams, managers and team performance. You will be able to successfully onboard members into a team and have a clear understanding of core and support functions in an organisation. |
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R22,500.00 Excl. VAT
- Training Method: Blended
- Language: English
- Duration: 1 Year
- Skill Level: Intermediate
- National Certificate
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