Successful Business Communication
Business communication contributes to the development of an ability to influence others, bringing about changes in the attitudes and views of people, driving motivation, as well as creating and maintaining professional relationships as well as building a professional brand for yourself and the workplace you represent.
Without effective communication and knowing how to speak and write for business, the success of any business hangs in the balance as there is more that can go wrong if the communication is not successful than what can go right!
What you will learn in this course!
This short course will help you achieve:
- Interact successfully in oral/signed communication
- Responding critically yet sensitively as a listener/audience
- Use strategies to be an effective speaker/signer in sustained oral/signed interactions
- Write/sign for a specified audience and purpose
- Use language structures and features to produce coherent and cohesive texts for a wide range of contexts
- Write/sign effectively and creatively on a range of topics
- Choose language structures and features to suit communicative purposes
- Edit writing/signing for fluency and unity
- Critically analyse texts produced for a range of purposes, audiences and contexts
- Evaluate the effects of content, language and style on readers/viewers’ responses in specific texts
- Compose effective business communication texts
Who this course is for?
If you are wanting to be a better communicator, then this is the online course for you!
We will cover the aspects of both oral and written communication in this short course, namely:
ORAL COMMUNCATION
- Communicating with Groups & Individuals
- Capturing an Audience’s Interest
- Presentation Skills
- Manipulative Use of Language
- Active Listening Skills
- Analysing Responses in Oral Communication
WRITTEN COMMUNCATION
- Writing Effectively
- Reading between the Lines
- Preparing to Write
- Business Texts and Communication
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R830.00 Excl. VAT
- Training Method: Online
- Language: English
- Duration: 1 - 2 days
- Skill Level: Basic
- Certificate of Completion
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