Business Administration Services
Course Code
BA4
Review
Rated 5 out of 5
Business administration includes all those processes and facets of administration involved to ensure that a business functions effectively. This involves overseeing and supervising the operations of a business, understanding the business, taking decisions and the efficient organisation of organisational resources to achieve organisational goals and objectives successfully.
The Further Education and Training Certificate: Business Administration Services, NQF Level 4 gives the necessary knowledge and skills to operate effectively as an administrator in commercial or non-commercial sectors and in any industry.
Here you will learn not only about the business environment but the also the key concepts to making an office and its system or people (including yourself) function effectively. Administration also includes working with people and you will learn how to engage and work with internal and external stakeholders too.
Administration can be applied at any level, but this qualification is aimed at learners who are new to an office or business owners who want to master their administration skills.
What you will learn in this course!
Upon completing this full qualification, you will be able to:
- Demonstrate knowledge of the procedures for stock and fixed asset control
- Develop administrative systems together with other employees
- Improve organisational effectiveness by managing self and others
- Present information that is routinely and regularly required, as well as specific information that is requested from time-to-time
- Identify information sources to be able to quickly access information when it is required
- Liaise with clients (internal and external) to verify that the format used for reports serves the purpose
- Manage service providers
- Plan and organise own work
- Establish and maintain sound working relationships
- Comply with the organisation`s ethics and code of conduct
- Maintain files and records as required
- Set personal goals and develop and manage him/herself in a business context.
- Be aware of how fraud can be present in an office environment and assist in its control
- Display cultural awareness in dealing with customers and colleagues and utilising the differences in a positive way to enhance the effectiveness and image of the organisation
- Identify and solve work related problems together with others
- Apply efficient time management processes, procedures and techniques
- Be an effective member of a team
- Become a knowledge worker and be able to monitor the media and identify articles/news clips, etc that are applicable to administration and/or the sector in which he/she works and see their implication for his/her organisation
- Conduct basic research projects in relation to the administrative function
Who this course is for?
If you are seeking a qualification that provides you with key administration and business skills, then this is the qualification for you!
You will complete 8 courses or skills programmes in this qualification, namely:
| 1: Business Communication for Success | This is an interactive skills programme where you will apply skills to compile business texts and communicate effectively with others verbally and in writing. |
| 2: Numeracy Skills | This skills programme aims to cover basic numeracy skills as part of your fundamental learning and where you will gather a functional understanding of numeracy skills in everyday and business life. |
| 3: Personal Effectiveness | This is an interactive skills programme where you will be able to achieve personal effectiveness through effective time management in a business unit. |
| 4: The Business Environment | This is an interactive skills programme where you will gain skills to develop a detailed understanding of a business environment or sector, a business’s stakeholders, products and services and how corporate ethics can impact on these. |
| 5: Working with Finances | This is an interactive skills programme where you will be able to explain and use techniques for budgeting, controlling stock and fixed assets as well as monitor and control fraud in the office environment. |
| 6: Administration Procedures | This is an interactive skills programme where you will be able to draft and develop administration procedures, manage such records and present information for various business uses. |
| 7: Working in a Team | This is an interactive skills programme where you will be able to apply the skills to effectively work with and be a member of a culturally diverse team and motivate yourself to improve performance. |
| 8: Working with People | This is an interactive skills programme where you will develop skills to contract, manage and conduct meetings with service providers and stakeholders of an organisation. |
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R18,500.00 Excl. VAT
- Training Method: Blended
- Language: English
- Duration: 1 Year
- Skill Level: Basic
- National Certificate
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